Recent News

6/11/19 Thank you for your patience as we upgrade our Online Bill Pay system. If you experience any difficutly logging in, please contact our office at 800-233-8849.


As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!


Burlington Municipal Waterworks

RE: Consumer concerns due to the taste and odor of the chlorine in the drinking water.

Due to the current flooding of the Mississippi River, Burlington Municipal Waterworks is using more chlorine disinfectant to treat the water than under normal river conditions. During flooding conditions there is a higher level of organics in the river.  This is caused from large rain runoffs or high temperatures causing rapid snow and ice melts up river.

This is done in accordance with U.S. Environmental Protection Agency and Iowa Department of Natural Resources regulations. "We have always used a disinfectant to kill harmful bacteria/viruses in the water to protect public health and ensure that it is safe to drink.

As the river level gradually drops, and if there is no large fluctuations in the levels, this should result in being able to lower the chlorine disinfectant to a more normal range that should lessen the taste and odor issues.

Taste and Odor - About Your Drinking Water

Read More

Online Bill Pay system upgrade

Thank you for your patience as we upgrade our Online Bill Pay system. If you experience any difficulty logging in, please conact our office at 800-233-8849.

Read More

Rathbun Regional Water Association wins best tasting water in Iowa award

Rathbun Regional Water Association took home the Best Tasting Water in Iowa Award at the 2018 Iowa Rural Water Association’s 43rd Annual Conference held in Des Moines Feb. 12-14.

A field of 22...

Read More